Return, Refund & Cancellation Policy – Bergman Triathlon
Details on refunds, deferrals, and category changes.
1. Refund Policy
- If cancelled within 48 hours of registration: 90% refund (excluding GST).
- 6+ months before event: 70% refund (excluding GST and processing charges and platform fees).
- 4 months before event: 50% refund (excluding GST).
- 3 months before event: 20% refund (excluding GST).
- 2 months or less before event: No refund.
- Approved refunds are processed within 15 working days.
2. Deferral Policy
- Deferral requests must be submitted at least 60 days before event date.
- Only one deferral per entry is allowed, subject to approval.
- Fee difference may apply when moving to a higher-priced event/category.
- Deferral validity: 1 year from original event date.
Deferral Fee: ₹2,000.00 / $20.00
3. Category Change
- Category change requests are allowed up to 60 days before event date.
- Triathlon Fees: Deferral ₹2,000.00 / $20.00, Category Change ₹2,000.00 / $20.00
- Swimathon (Sub-category Type) Fees: Deferral ₹500.00 / $5.00, Category Change ₹500.00 / $5.00
- No fee-difference refund applies when switching to a lower category.
4. No Show / Force Majeure
- No refund/transfer in case of no-show.
- No refund if event is cancelled due to force majeure, natural calamity, safety risk, or regulatory restriction.
5. Age Eligibility
- Triathlon minimum age: 16 years on race day.
- Swimathon (Sub-category Type) minimum age: 9 years and above on race day.